Job Title: Senior Google Workspace Specialist
Department: Cloud / Professional Services
Location: [UAE / KSA / Qatar / Lebanon / Egypt]
Employment Type: Full-Time
About the Role
We are looking for an experienced Senior Google Workspace Specialist to design, implement, migrate, administer, and optimize Google Workspace environments for enterprise customers.
The role will involve working closely with customers and internal technical teams to deliver Google Workspace migration, deployment, security, administration, adoption, and integration solutions. The ideal candidate should have strong hands-on experience across Google Workspace products and be comfortable working with enterprise stakeholders.
Key Responsibilities
- Design, implement, configure, and manage Google Workspace environments for enterprise customers.
- Lead and execute Google Workspace migration projects from Microsoft 365, Exchange, on-premises environments, and other platforms.
- Manage Google Workspace services including:
- Gmail
- Google Drive
- Google Calendar
- Google Meet
- Google Chat
- Google Groups
- Google Sites
- Google Vault
- Google Admin Console
- Perform tenant configuration, organizational unit (OU) design, user lifecycle management, and group management.
- Configure and manage SSO, SAML, SCIM, directory synchronization, and identity integrations.
- Implement security controls including 2-Step Verification, context-aware access, endpoint management, DLP, retention policies, and security policies.
- Manage email security, routing, compliance, spam, phishing, and mail-flow configurations.
- Plan and execute large-scale data migration and cutover activities with minimal business disruption.
- Troubleshoot complex Google Workspace administration, authentication, email, security, and synchronization issues.
- Develop automation using Google Apps Script, GAM, APIs, or other relevant tools where appropriate.
- Integrate Google Workspace with third-party applications and enterprise systems.
- Conduct technical assessments and provide recommendations for improving customers’ Workspace environments.
- Develop technical documentation, migration plans, architecture documents, SOPs, and knowledge-transfer materials.
- Conduct customer workshops, demonstrations, technical presentations, and administrator training.
- Work closely with Google Cloud, Security, Networking, Presales, and Project Management teams.
- Support presales activities including solution design, technical proposals, RFPs/RFQs, estimations, and customer presentations.
- Stay current with new Google Workspace features, security capabilities, licensing changes, and best practices.
Required Skills & Experience
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
- 5+ years of experience in Google Workspace administration, consulting, implementation, or enterprise IT.
- Strong hands-on experience with Google Workspace Admin Console.
- Proven experience delivering Google Workspace migration and deployment projects.
- Strong knowledge of:
- Gmail administration
- Google Drive and Shared Drives
- Google Groups
- Google Meet
- Google Calendar
- Google Vault
- Google Workspace security
- Identity and access management
- Experience with Microsoft 365 / Exchange migrations is highly desirable.
- Hands-on experience with SSO, SAML, SCIM, LDAP/Directory synchronization, and ientity providers.
- Experience with Google Workspace APIs, GAM, Apps Script, or automation tools.
- Strong troubleshooting and analytical skills.
- Excellent customer-facing and communication skills.
- Ability to independently manage technical activities and work across multiple customer projects.
Certifications – Preferred
- Google Workspace Administrator certification
- Google Cloud certification such as Associate Cloud Engineer
- Google Cloud Professional-level certification would be an advantage.
- Relevant identity, security, or Microsoft certifications are a plus.
Key Competencies
- Google Workspace Administration
- Workspace Migration
- Cloud Identity & Access Management
- Enterprise Security
- Troubleshooting
- Automation & Scripting
- Customer Management
- Technical Consulting
- Solution Design
- Documentation
- Project Delivery
- Communication & Presentation
- Key Performance Indicators
- Successful Google Workspace implementations and migrations
- Migration accuracy and minimal business disruption
- Customer satisfaction
- Resolution time for technical issues
- Project delivery within agreed timelinesWorkspace security and compliance
- Automation and operational efficiency
- Successful completion of customer workshops and knowledge transfers
Ideal Candidate
The ideal candidate is a senior Google Workspace technical professional who combines strong hands-on administration and migration expertise with excellent customer-facing skills. They should be capable of taking ownership of complex enterprise Workspace projects from assessment and solution design through migration, implementation, security configuration, troubleshooting, and post-deployment support.
